Get in touch
Independence Australia offers a wide range of products and services.
To ensure your query reaches the right team, please select from options below.
Products, Orders and Webstore Accounts
To contact us about any product or order related queries, please fill up this form.
Looking for NDIS support services?
Provide your details and we’ll get in touch to discuss your needs.
Access NDIS consumables online
Please use the form below to access your NDIS consumables online with Independence Australia.
Feedback
Share with us your thoughts on our organisation.
Media & PR
For media & PR related queries only.
FAQs
Top Product Orders Questions
Top Delivery Questions
Check out our most commonly asked delivery queries.
Top Online Store Questions
View our frequently asked online store questions and set up guide.
Top Payment Questions
View our frequently asked payment questions.
Call Us
Before you call Independence Australia, please check out our FAQ above to see if we have the answer to your question online.
If you would like to continue with your call to Independence Australia, please be advised we often experience high call demand which may result in extended wait periods.
Can’t find the answer you are looking for?
For product or order related queries, Independence Australia’s customer service team can be reached on 1300 788 855
For non product, In-home services related queries, please call our Rostering Team on 1300 032 774
For all other non product related queries, please call Independence Australia’s reception team on 1300 704 456