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Products and Orders

You can find the answers to many of our most commonly asked product and order queries online.

If you are unable to find the answer to your query, please complete our contact form and a member of our customer service team will be in touch.

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Top products and orders questions

Have questions about our products and orders? We have answers.


FAQ Orders


FAQ Delivery

online store

FAQ Online Store


FAQ Payments


As an essential service, our disability care and product supply is able to continue.
No warehouse collection available.
ware house orders

Warehouse collections suspended

Collection of online orders at any of our nationwide warehouse locations is temporarily unavailable.

Please instead make use of our fast, nationwide delivery of online orders.