Products and Orders
You can find the answers to many of our most commonly asked product and order queries online.
If you are unable to find the answer to your query, please complete our contact form and a member of our customer service team will be in touch.
Top products and orders questions
Have questions about our products and orders? We have answers.
FAQ Orders
FAQ Delivery
FAQ Online Store
FAQ Payments
COVID-19
As an essential service, our disability care and product supply is able to continue.
No warehouse collection available.
Warehouse collections suspended
Collection of online orders at any of our nationwide warehouse locations is temporarily unavailable.
Please instead make use of our fast, nationwide delivery of online orders.