How to cope with stress at work Support work is a personally challenging role, within it we face demands on our time and performance. At times you may find yourself struggling to get all the tasks you need to get done finished in time or maybe you experience anxiety...
How to give clients a compliment When you are meeting a new client for the first time it is important to build a good working relationship. This takes time and effort and includes important conversational skills such as active listening and assertiveness which we have...
How to be a better problem solver Support work is challenging work with many demands placed on you. While completing the tasks of your shift, clients may share their concerns and problems with you. Sometimes it may be tempting to suggest to your clients a possible...
How to be an active listener As a disability support worker, you’re required to work closely with other human beings. This means there are many opportunities for misunderstandings, confusion and of course feelings! Good communication skills can assist you to...
How to cope with the loss of a client When a resident in one of our community houses passes away, the impact on the other residents and staff is often profound. Our support workers are in a unique position when a client dies in that they are not only grieving...
